The importance of correctly ground coffee for Filter Coffee machines

Like London buses nothing for ages, and then two come along at once!

We had an issue today with a restaurant customer of ours who was finding that his filter coffee was tasting very bitter. The immediate reaction might be to check how long he's been brewing it for, how clean is the machine / jugs etc.

However on this occasion we had to hold our hands up and say that we had ground the coffee a little too coarsely. Rather than the water being held by the coffee to allow time for brewing, it was passing through the filter way too quickly. The result a thin, bitter tasting beverage was pretty awful.

From our perspective particularly irritating because we carry out routine tests on our coffee grinders to ensure that extraction levels are correct - clearly something went wrong on this occasion.

The second issue was the total opposite. A domestic customer who grinds his own coffee was finding that he was getting grounds in his cup. He thought that he might be grinding his coffee too fine and that this was passing through the paper. This last point is virtually impossible unless the paper is splitting at the seam.

Actually though he is correct in that by grinding the coffee too fine, he's not actually allowing it to flow away sufficiently quickly and as a result the filter holder is becoming inundated with water and coffee, and then overflowing slightly into his cup / jug.

The interesting point is that in terms of microns, there probably isn't that much difference between the particle size of the coffee that hasn't been quite ground fine enough, and the one that is too fine, but the result in the cup is completely different.

So as for espresso coffee, the correct grind for filter coffee is just as important, it just doesn't get the headlines that espresso coffee gets.

Easter - A Christian story and much more?

This Sunday past, my Church, Trinity Parish Church was filled to the gunwales (to use a naval expression!) . Why? - Isn't Christianity on the wane? - isn't going to Church a little old fashioned these days, we've heard that "God is dead" - as espoused by Nietzsche (countered by some wag who wrote "Nietzsche is dead - God!"). Then we've in more recent times had Richard Dawkins best selling book "The God delusion". With all this scepticism isn't it about time that we turned some valuable real estate, namely Trinity Parish Church into much needed housing?

As our Parish priest Geoff Houghton said to me - "blog about that David!"

What is it about the human condition that seeks spiritual as much as physical comfort? In an era where we have come to believe that science has an answer for everything why do we still seek comfort from something we don't even know exists? - Isn't it just a matter of time before science blows this God myth thing? Somehow I don't believe that that will ever be the case.

It seems as reflected in last Sunday's congregation of young and old that human communities have a great need to commune. To seek out that safe haven in times of turbulence, and what times they are - Unstable financial markets, soaring local house prices, massive borrowings and more recently Haut de la Garenne.

Rowan Williams (the Archbishop of Canterbury) wrote a great article in this weekend's press, when talking about Jesus's crucifixion; how it was all about Jesus being used as a scapegoat; "how groups and societies work out their fears and frustrations by finding scapegoats".

We only have to look around our own community; binge borrowing is all the bank's fault for making money too readily available; house price rises are the fault of unscrupulous speculators; turbulent markets are due to US banks lax lending; Haut de la Garenne - the result of out of control individuals. And so it goes on - but hang on a minute when are we as a society or as individuals going to take the can for our own actions - the actions that result in the problems we want to pass on to someone else?

What Easter reminds us is that a couple of thousand years ago there was someone prepared to die for all of us to save us from ourselves. So is attending Church at Easter just a big guilt trip? - Once done we return to our old ways having as Monty Python would put it "taken the curse off" our guilt.

A few years ago I would have said yes to that question, but today I think a message is coming down to us, a message that our ancestors knew milenia ago , that is one of the fragility of everything we hold dear. Today we use the word sustainability , but sustainability encompasses so much, that it's a bit like trying to picture the size of the Universe; almost incomprehensible in it's vastness.

I believe we're going back to basics - our desire for spiritual help as we try to deal with the powerful elements that swirl around us at an ever increasing speed is something humankind has always returned to and there is something in the Christian message that is enduring - "that you should love one another as I have loved you". By constantly reminding ourselves of the need to help each other; that we're all part of the problem as well as the solution will we ultimately fulfill both our material and spiritual needs.

I don't think we'll be bulldozing Trinity Church for a few years yet!

5 minutes with Annie Nightingale

That legend of BBC Radio 1 broadcasting Annie Nighingale recently did a "5-minute interview" with the Independent Newspaper today. The grand dame, now 65 stated "In a nutshell my philosophy is this" - "If not now, when? If not you, who?" - true wisdom!

Jersey Eisteddfod - the remarkable tallent of Jersey's youngsters

Yesterday evening I was privileged to go and see the work that has been entered for this venerable competition. This time the focus is on arts and crafts, and what a show it is.

I've always said that Jersey is remarkable for the sheer quantity of talent that exists in such a small population. I believe it highlights the benefits of living in a small community where education, the environment and family life are held so dear.

From the quality of the entrants you can see the pride of those who support them, whether they be parents, teachers or friends. Then there was the prize giving at which the Governor of Jersey handed out certificates and trophies to young and old alike. We got to see the efforts of each entrant projected onto a large screen and we never tired of applauding their efforts.

Where then was Sky News or for that matter any of the terrestrial channels? The national newspapers, Newsnight camera crews? Is this just too much of a "good news" story?

What has happened at Haut de la Garenne is appalling and I hope that those responsible will be brought to justice; as a society it shows what happens when we don't embrace those who are less fortunate and don't act like the biblical "Good Samaritan", but instead ask other agencies to sort out problems that society don't want to deal with. We must all learn from this lesson and move forward.

However what the Eisteddfod shows is the positive side of a community that encourages and nurtures and surely this is something to celebrate -

24 hour rolling news has a responsibility here too - rather than continually looking to be destructive in their coverage why can't you tell the world of the good that so many people do for a change?

Read all about it!

I've just found out that the BBC has discovered the Island's Blogging community and are telling the world - old news?

See the article on the following link: BBC JERSEY

Jura bean to cup coffee machine - problem solving

We had a call today from the owner of a Jura bean to cup coffee machine with a problem that we've now seen on a few occassions.

This lady went to replace the waste drawer in the machine, only to find that it wouldn't relocate properly. What appears to be happening is that for some reason the coffee brewing unit seems to get stuck in mid cycle. This results in a part of the mechanism "sticking out" and interferring with the waste box.

As usual with this type of problem no mention is made in the manual as to how to overcome it which really is quite simple.

You ensure that the machine remains switched on, you then remove the waste unit - this includes both the tray and the waste box. Now put the waste box to one side and slide the tray back in. Interestingly it is the one part of the machine that doesn't have a sensor telling you that you've left something out!

When you have replaced the tray, if the mechanism still doesn't return, try making a coffee to force the machine to reset itself.

We have found this proceedure to work 100% of the time, however clearly if the problem remains, it's time to contact your Jura service agent.

Don't forget that once the problem has been resolved to replace the waste box!

Don't forget the Engine Room of Jersey

This blog follows on from my last one and endeavours to remind our decision makers of the importance of looking after those people who desire no recognition just a fair wage for a fair day's work.

In the age of the global market place and the immense competition that the internet provides it takes quite some effort to differentiate yourself and have sustainable success in a market place of just 90,000 people, something I don’t believe is recognised by many of our decision makers.

I would like to pay tribute to those who work in what I would describe as the engine room of Jersey’s business community. Those like my staff who work hard, don’t ask for recognition, earn a decent wage and yet because of the ridiculous cost of housing are unable to contemplate ever one day owning their own property and having a deserved stake in our community.

If we as a community don’t do anything to redress this appalling inequity we will be sowing the seeds of our own destruction. Why should local people work for local businesses if they can never hope to have a stake in the future of their own society? If nothing is done about this problem local businesses will increasingly need staff from outside of the Island which can only leave any immigration policy in tatters if we want a diversified and sustainable business community.

Inevitably the development of St. Helier will have to look to the heavens if we want to keep the rest of this wonderful Island green, anything less and we’ll be simply doing the equivalent of rearranging the deck chairs on the Titanic.

Here’s to the unrecognised heroes of Jersey enterprise – the engine room

The Enterprise awards that failed to recognise the enterprises

Last Thursday (28th Feb) was supposed to be the night when large and small local businesses were supposed to be given the red carpet treatment by the States of Jersey Economic Development Department led by Senator Ozouf.

Sadly for all the razamattaz and effort put into organising the event the businesses who had entered the awards competition must be wondering why they bothered.

In front of an international audience not one business was profiled, not one winner got an opportunity to speak. The small business winners, a software development company who many in the audience had never heard of, walked on and off without any of us being any the wiser as to why they won or what they do, why? - What a missed opportunity and how disappointing for them.

James Caan of BBC's Dragons Den fame who gave the keynote speech talked about the importance of people, and it is of course people who make or break businesses. I would therefore like to take this opportunity, an opportunity I wasn't given on the night of the awards to acknowledge the people who work with me every day and who helped get my business shortlisted in the small business category which contained between 50 and 60 entrants although you wouldn't have known it.

I start with a famous quotation by Sir Isaac Newton – 1642-1727

“If I have seen further it is by standing on the shoulders of giants”

And those giants and members of staff are:

Kathy Jehan - Who has been with the business for 18 years and who is the only true local. She has been unstinting in her efforts in running the office. Going way beyond her call of duty

Philip Bull - Originally from Wales who has been with the business for over 25 years and who has been key over the years in the operations of the business

Pedro Mendes - From Portugal who has been delivering customer orders for nearly 10 years now

Ania Emerli - From Poland who has run our shop for the last 3 years and made such an impact

Lorna Frow - Originally from Yorkshire, the new kid on the block who has filled the shoes of Stephan (who returned to Sweden) so well in the operations side of the business.

And last but not least Robert Wheeldon who at the end of last year took over the job of roasting our coffee and has already made such a positive impression.

On the outside we have Harry Sutherland-Hawes who works in London, the man behind the Cooper's look and who keeps me on the straight and narrow!

Finally I would like to give a mention to those who have inspired me over the years

The recently retired ceo of the SCAA: Ted Lingle who has championed quality coffee and the cause of the industry for as many years as I can remember

Kenneth Davids, a great writer and reviewer of coffee whose tastings make you want to tour the coffee world for the rest of your life

Sunalini Menon from Bangalore, a massive supporter of Indian coffee who tours the worlds trade shows promoting Indian coffee and the person who introduced me to Monsooned Malabar coffees at a memorable tasting

To the growers:

From Daterra Farm in Brazil –

Isabel Pascoal – Her energy and passion for sustainability

Holly Nottebohm from the Nueva Granada farm in Guatemala who I first met in LA discussing the books she needed to get for the farms Creche

Simon Wakefield – Whose passion for sourcing great sustainable coffee is now paying off

And finally………….To Howard Schultz, who in 1987 bought Starbucks a small coffee business based in Pike, Seattle and revolutionised our coffee drinking habits and the reason why Coopers today is able to showcase so many of the great coffees of the world.

I salute you all