In a previous blog I explained how to sort out a jammed Jura bean to cup coffee machine, which I'm pleased to say has helped out at least one person.
Yesterday a customer brought in a Jura F50 coffee machine for the 3rd time with exactly the same problem - the mechanism jamming. We went through the routine of removing the waste drawer and replacing the tray, and hey presto machine starts to function normally.
So what are Jura doing about the problem? As Jura agents we ask again what are Jura doing about the issue? Sorry louder .............JURA WHAT ARE YOU DOING ABOUT THIS PROBLEM?
Who knows maybe the power of the blog will get some reaction. By the way they sell the best "bean to cup" coffee machines on the market, it's therefore a shame that solving a simple technical error is taking so long.
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