On site today with a customer who had a Jura Z5 - Gen2 recently installed by us. The complaint was that there was no milk coming through the frothing unit.
When I arrived I tested the steam production - working fine. Then I took apart the auto-milk frothing unit and gave it a wash. Put it all back together and Hey presto! it all worked again.
(I didn't like to tell them that the cleaning button light was flashing on the top of the machine and a message saying "clean autofroth" was flashing on the screen)
Not sure if Jura could do anymore - well maybe a loud alarm and a voice shouting clean the auto-frothing device before you all die of a congealed milk bug might work!
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